Unfortunately, some changes had to be made in order to reopen. Kiosk promotions such as New Member Swipe & Win, Senior Mondays & Wednesdays, Veteran Tuesdays, and 2X Points on Thursday are continuing. Casino Q&AĪt this time, larger promotions are on hold. Yes, all working employees were tested prior to returning to work with negative test results. Q: Are all employees tested for COVID-19? Yes, ALL employees are required to wear masks. Yes, ALL guests are required to wear masks. Yes, smoking is still allowed in the casino. Thrifty’s Ice Cream will reopen Friday, June 12, at 11AM with limited hours. Subway will reopen Thursday, June 11, at 7AM. When we have a definitive date, we will announce the opening for the beach and pool. Q: Is the self-launching fireworks area open for guests? The KOA is open and accepting new reservations. Unfortunately, the Beach Tower is not available for reservations during the first phase of reopening. Q: Is the Beach Tower open for reservations? We are accepting reservations now for when the hotel reopens on Thursday, June 11. Q: What about my Signature Buffet coupons? They are not on my account.īuffet coupons will be available once our Native Harvest Buffet reopens.Īll Kiosk promotions are still based on play PRIOR to our closure.

We will honor tickets that expired during closure for 30 days from June 8.

Q: Will you be honoring expired Tito Tickets? Just like with Free Play, we will be rewarding NEW hotel offers for all qualified myAdvantage Club members.Īll discretionary comps are at the discretion of Casino Hosts and Management. Please visit us at Player Services so we may better audit your account and see how we can resolve any issues. We will be rewarding NEW Free Play for all qualified myAdvantage Club members. Q: Is my Free Play the same upon reopening as it was before closure?

No, tier status was not reduced during closure and will NOT be reduced until October 2020. Q: Did I lose my myAdvantage Club tier status?

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